Why

I use this on two computers. Each one, I open this app, drag a file into it for meta-data and nothing happens. I’ve let it search for hours. NOTHiNG. Quit the app, reopen - drag the same file(s) searches and finds immediately. But on two computers, I must open, drag files - nothing. Quit, re-open and it works. This has been for over a year.. But with this update I was hoping it was fixed - it is not - same thing.

I have written their support using their webiste two times - NEVER have they responded.

The app works, just for me I have to open, drag, Quit, reopen and it usually works. SOMETIMES I have to Quit it a few times before it works. But it eventually does work. Just don’t expect developer support.

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